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CASSELBERRY CITY COMMISSION Minutes of August 11, 2014 — Regular Meeting Page 4 of 20 C. Resolution 14-2637 — Sole Source Master Services and Hosting Agreement with Selectron Technologies, Inc. for Provision of an Interactive Voice Response Solution System and Related Budget Amendment #14-048 "A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF CASSELBERRY, FLORIDA, APPROVING AND AUTHORIZING THE EXECUTION OF A SOLE SOURCE MASTER SERVICES AND HOSTING AGREEMENT WITH SELECTRON TECHNOLOGIES, INC. FOR PROVISION OF SOFTWARE LICENSING FOR VOICEUTILITY, A HOSTED INTERACTIVE VOICE RESPONSE SOLUTION FOR TELEPHONE CREDIT CARD PROCESSING; PROVIDING FOR CONFLICTS, SEVERABILITY AND EFFECTIVE DATE." Introduction: Resolution 14-2637 approves the Selectron Technologies, Inc. Master Services and Hosting Agreement in the amount of $74,683 over a 3 -year period for the provision of VoiceUtility, a Hosted Interactive Voice Response (IVR) Solution system for telephone utility payments, and authorizes the Mayor to execute said document on behalf of the City. Consideration of related Budget Amendment 914-048 is also requested. Budget Impact: A total of $30,520 ($9,135 set-up and $21,385 service fee) is required for the first year of service. Budget Amendment # 14-048 will provide this funding by increasing the Utility Fund/Public Works Non -Departmental repairs and maintenance account #401-0190-536.46-00 and decreasing the Water Production repairs and maintenance account #401-0754-533.46-00 in the amount of $30,520. Funds in the amount of $500 per month for the additional Sungard monthly maintenance fee are budgeted in the FY 2014 Information Systems repairs and maintenance account #001-0151-513.46-00. Subsequent costs for maintenance will be included in the annual budgets to be adopted by City Commission. BA #14-048 Explanation of Request: This item seeks City Commission approval to provide $30,520 in funding for costs associated with the purchase of Voice over Internet Protocol (VoIP) Interactive Voice Response (IVR) credit card payment processing software. Costs include the one-time purchase of $9,135, plus annual maintenance at $21,385. This budget amendment will provide sufficient funding for the City to acquire the software from Selectron Technologies, Inc. Account Number Account Description Amount Increase: 401-0190-536.46-00 Water Sewer Comb Svcs/Repair and $30,520 Maintenance Decrease: 401-0754-533.46-00 Water Utility Services/Repair and $30,520 Maintenance Recommendation: The City Manager and the Finance Director recommended approval of Resolution 14- 2637 and related Budget Amendment #14-048.