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CASSELBERRY CITY COMMISSION Minutes of February 8, 2021 — Regular Meeting Page 14 of 15 16. CITY CLERK'S REPORT City Clerk Donna Gardner shared the following information: • City staff is here to serve the public and is available to answer any questions that a citizen or resident has. • The City's main number is 407-262-7700 which then leads to a menu to select the department needed. • The City's operating hours are Monday through Thursday, 7:00 a.m. through 5:30 p.m. but many services are available on the City's website, www.casselberry.org and can be accessed anytime. • The City Clerk's generic email address is Cityclerk@casselberry.org and the City Clerk will be glad to help anyone who contacts her office for assistance. The City's generic email address is Cityhallgcasselbegy.org for those who do not know who to contact with their concerns. • The City is available on social media and can be reached by instant message or a comment on a post. The City Clerk personally oversees all the City's social media and will get back to anyone who reaches out on social media. • All emails sent to the City and written comments on social media are public record. • The City Clerk will be working to provide a video through the virtual Citizens' Academy that explains the public records laws in the State of Florida and the fact that there are very few exemptions to Florida's public records laws. • The City and the City Clerk are here to serve the citizens and residents of the City and will be happy to point citizens in the right direction to get the assistance they need. 17. CITY COMMISSIONERS' REPORTS/COMMENTS Commissioner Anthony Aramendia - Seat No. 1: • Agreed that it is very important to educate the residents on the public records laws and Florida's Government in the Sunshine laws. • Inquired whether it would be possible to reach out to the resident who spoke earlier regarding her issues with a utility bill adjustment to see where the disconnect had actually happened and was advised by Mr. Newlon that staff would reach out to her. • Facilitated Arts & Culture Day for Leadership Seminole and spoke on the impact of arts and culture on economic redevelopment. • Participated with Habitat for Humanity and Friends of the Park in a cleanup day along the City's waterways on January 18"' to honor Dr. Martin Luther King, Jr. Commissioner Andrew Meadows — Seat No. 2: • Advised that City resident Walt Bagley had passed away and expressed condolences to his family. • Urged the City Manager to ensure that all customer service staff are extremely well trained and empowered to be able to assist citizens as well as possible in situations like the one brought up earlier during Citizens' Comments.