PRAB Minutes 10/14/2008 - Laserfiche WebLink

Home Browse Search

Strategic Plan 2009 - 2012 Values Quality We take pride in providing community facilities, services, and programs that are progressive in nature. We hold ourselves accountable and behave in an ethical and responsible manner. Customer Service We actively seek to identify, meet, and exceed customer wants and needs. Our service delivery is progressive, responding to requests and always being open to suggestions. We treat our customers as we would want to be treated and deliver the highest level of service possible. Excellence We continue a tradition of creativity and innovation in the delivery of programs and services. We seek out and apply innovative approaches in providing the best service. We openly share our successes and areas needing improvement with others to effect continuous improvement to the standards of excellence. Communication We are committed to clear, effective, timely, regular communication with our community, welcoming input from them. Partnership We accept the responsibility of developing and encouraging community partnerships. We rely on partnerships to exchange ideas, create awareness, and to achieve our common vision. Teamwork We recognize the strength in teamwork and our success is dependent on our ability to perform as a highly effective team.Through effective teamwork, we are able to harness our energy, creativity, and resources to design and implement programs and services that are the best they can be. Diversity Our range of services is designed to be as inclusive as possible. Race, age, gender, language, income, or ability level shall not be barriers to meaningful participation. Integrity We ensure our actions are consistent with our vision, mission, and core values. We hold ourselves accountable and are dedicated to a standard of values that promotes honesty and ethical behavior. Page 8