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2. Putpose <br />The purpose of this Agreement to establish terms and conditions under which the SHERIFF <br />shall provide criminal justice computer software services and support to the PD. <br />3. Cooperation <br />It is agreed that both parties shall provide all reasonable and necessary cooperation and <br />assistance so as to facilitate the terms of this Agreement. <br />4. Basic Services <br />1. The SHERIFF agrees to; <br />A. Provide CAFEWEB, XCAD, MICAD, Sherlock and other related criminal justice <br />software available on the SHERIFF'S network to the PD. <br />B. Provide database security and backup services for PD data residing on Sheriff's Office <br />systems. <br />C. Provide necessary instruction and training to PD personnel on CAFEWEB, XCAD, <br />MICAD, Sherlock and other related software to support the use of new SCSO systems. <br />After initial system setup, SHERIFF may, at its sole discretion, offer additional training to <br />PD. <br />D. Provide highest level (Tier 3) expert support to the PD for CAFEWEB, XCAD, MICAD, <br />Sherlock and other related software. <br />E. Share PD CAFEWEB data with the Law Enforcement Technology, Training and <br />Research center to facilitate law enforcement data sharing on a regional, state and <br />nationwide basis. <br />F. Provide for a sufficient number of appropriately qualified personnel to perform those <br />services set forth within this Agreement. <br />G. Make reasonable efforts to ensure delivery of the provision of services set forth herein. <br />SHERIFF makes no warranties, representations, or guarantees with regards to specific <br />performance levels, data accuracy, data completeness, system uptime, security, or system <br />integration and SHERIFF will not be held liable for any direct or indirect damages incurred <br />by PD's use of the software/system(s), including but not limited to loss of data or loss of <br />system use. <br />