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Backgrounif <br />• Chief McNeil wanted a community needs <br />assessment to assist the Department in <br />developing a strategic plan, establishing <br />performance measures, policy development, <br />training and budgetary needs, and improving <br />services. <br />• Aug. 2012: Chief McNeil and Karen Gilbert <br />partnered with Jacinta Gau from UCF. Using an <br />iterative process, a community survey was <br />developed <br />